Terms & Conditions
These Terms & Conditions (“Terms”) govern the provision of digital marketing services by ADHQ
Solutions (“ADHQ Solutions,” the “Company,” “we,” “us,” or “our”), a digital marketing agency operating
under the laws of India with its principal place of business at 54-55 Gandhi Nagar, Kalkamata Road,
Pahada, Udaipur, Rajasthan 313001, India, to the client identified in the applicable order, proposal, or
invoice (the “Client,” “you,” or “your”). By purchasing our Services, accessing our website at
https://adhqsolutions.com (the “Website”), or otherwise engaging us, you agree to be bound by these
Terms.
- Acceptance of Terms
The Services are offered and provided subject to your acceptance of these Terms and all other policies
referenced herein, including without limitation our Privacy Policy and Refund Policy, as published on the
Website from time to time. By placing an order through the Website, signing or accepting a proposal,
paying an invoice, or continuing to receive the Services, you confirm that you have read, understood,
and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not
use the Website or purchase the Services. - Changes to These Terms
We may revise these Terms at any time at our sole discretion. The updated version will be posted on the
Website with a revised “Last updated” date, and material changes will, where practicable, be notified to
active Clients by email. Your continued use of the Website or the Services after changes take effect
constitutes acceptance of the revised Terms. You are expected to review these Terms on a regular basis. - Definitions
“Agreement” means these Terms together with the applicable order, proposal, invoice, or statement of
work. “Services” means the digital marketing services provided by the Company, including search engine
optimization (SEO), answer engine optimization (AEO), generative engine optimization (GEO), social
media management and content creation, email marketing, performance marketing and paid
advertising management, and any related services described on the Website or in an order.
“Deliverables” means the reports, content, creatives, configurations, and other work products supplied
to the Client under the Agreement. “Third-Party Costs” means amounts payable to third parties in
connection with the Services, including advertising spend, software subscriptions, domain names,
hosting, and stock or licensed assets. “Subscription Period” means the recurring monthly billing period
applicable to the Client’s selected package. - Eligibility
The Services and the Website are intended for business use by persons who are at least 18 years of age
and have the legal capacity to enter into a binding contract. By engaging us, you represent that you
meet these requirements and, where you act on behalf of a company or other entity, that you are duly
authorized to bind that entity to these Terms.
- Services and Packages
The Company offers digital marketing services through fixed monthly packages published on the
Website, as well as custom engagements agreed in writing. The scope of Services for each engagement
is limited to what is described in the selected package, order, proposal, or statement of work. Any work
outside the agreed scope requires a separate written agreement and may be subject to additional fees.
Package contents and pricing published on the Website may change from time to time; such changes
will not affect a Subscription Period that has already been paid for. - Procedure for the Entering Into Force of the Agreement
The Agreement comes into force on the earliest of: (a) completion of checkout and payment through
the Website; (b) the Client’s written acceptance of a proposal or invoice, including acceptance
communicated by email; or (c) the Client’s payment of an invoice issued by the Company. The
Agreement remains in force until terminated in accordance with Section 17. - Payment for the Services
Fees are stated in United States Dollars (USD) unless otherwise agreed in writing. Monthly packages are
billed in advance at the start of each Subscription Period, and each new Subscription Period starts
immediately after the preceding one ends. Payment may be made by the methods offered at checkout,
including major credit and debit cards, Stripe, and PayPal. The Client is responsible for all applicable
taxes, duties, and bank or payment-processing charges, other than taxes on the Company’s income. If
any payment is not received when due, the Company may suspend the Services until payment is made
in full and, where suspension continues for more than 15 days, terminate the Agreement. Fees for
future Subscription Periods may be revised with at least 30 days’ prior written notice to the Client. - Rights and Obligations of the Client
The Client shall provide, in a timely manner, all access, credentials, materials, information, and
approvals reasonably required for the performance of the Services, including access to websites,
analytics, advertising accounts, and social media profiles as applicable. The Client warrants that all
materials supplied to the Company are accurate and lawful and do not infringe the rights of any third
party. The Client shall designate a point of contact authorized to give approvals and shall respond to
requests for feedback or approval without undue delay. The Company is not responsible for delays or
diminished results caused by the Client’s failure to meet these obligations. - Rights and Obligations of the Company
The Company shall perform the Services with reasonable skill and care, in a professional and
workmanlike manner, using appropriately qualified personnel. The Company shall keep the Client
reasonably informed of the progress of the Services through the reporting cadence applicable to the
Client’s package and shall comply with the Client’s reasonable instructions to the extent they fall within
the agreed scope. The Company may decline any instruction that is unlawful, deceptive, or contrary to
the policies of the platforms on which the Services are performed.
- Third-Party Platforms and Advertising Spend
The Services depend in part on third-party platforms, including search engines, AI answer engines, social
media networks, advertising networks, and email service providers. These platforms operate under their
own terms and may change their algorithms, policies, pricing, or features at any time without notice,
and the Company is not liable for the effects of such changes. Advertising budgets are either paid by the
Client directly to the relevant platform or billed to the Client at cost and are separate from the
Company’s service fees. All Third-Party Costs are non-refundable, as further detailed in the Refund
Policy. - No Guarantee of Results
Digital marketing outcomes depend on numerous factors outside the Company’s control, including
platform algorithms, competition, market conditions, budgets, and the Client’s own website, offering,
and cooperation. Accordingly, while the Company applies recognized industry best practices and works
diligently toward the goals agreed with the Client, the Company does not guarantee any specific result,
including search engine rankings, inclusion or citation in AI-generated answers, traffic volumes,
engagement, lead numbers, conversion rates, or revenue. Any projections or estimates provided are
indicative only and do not form part of the Agreement. - Intellectual Property Rights Provisions
Upon receipt of full payment of all amounts due for the relevant Deliverables, the Company assigns to
the Client all right, title, and interest in the final Deliverables created specifically for the Client under the
Agreement. The Company retains all rights in its pre-existing materials, methodologies, know-how,
templates, and tools, and in any material licensed from third parties, and grants the Client a non-
exclusive license to use such elements solely as incorporated in the Deliverables. The Client grants the
Company a limited license to use the Client’s name, logo, and materials solely for the performance of
the Services and, unless the Client objects in writing, to identify the Client and display non-confidential
work in the Company’s portfolio and marketing materials. - Confidentiality
Each party shall keep confidential all non-public information received from the other party in connection
with the Agreement and shall use it solely for the performance of the Agreement. This obligation does
not apply to information that is or becomes public through no fault of the receiving party, was lawfully
known to the receiving party before disclosure, or is required to be disclosed by law or by a competent
authority. This Section survives termination of the Agreement for a period of three years.
- Website Use Restrictions
When using the Website you are specifically restricted from: republishing Website material in any other
media without permission; selling, sublicensing, or otherwise commercializing Website material; using
the Website in any way that is damaging to it or that impairs other users’ access; using the Website
contrary to applicable laws and regulations or in any way that may cause harm to any person or entity;
and engaging in any data mining, scraping, harvesting, or similar data-extraction activity in relation to
the Website. Content published on the Website is provided for general information only and shall not be
interpreted as professional advice. - Disclaimer of Warranties
Except as expressly stated in these Terms, the Website and the Services are provided “as is” and “as
available,” and the Company disclaims all other representations and warranties, whether express,
implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a
particular purpose, and non-infringement, to the maximum extent permitted by applicable law. - Limitation of Liability
To the maximum extent permitted by applicable law: (a) the Company shall not be liable for any
indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data,
goodwill, or business opportunity, even if advised of the possibility of such damages; and (b) the
Company’s total aggregate liability arising out of or in connection with the Agreement shall not exceed
the service fees actually paid by the Client to the Company in the three months preceding the event
giving rise to the claim. Nothing in these Terms limits any liability that cannot be limited under
applicable law, including liability for fraud or willful misconduct. - Term, Termination and Cancellation
The Agreement for monthly packages continues on a rolling monthly basis, renewing automatically at
the start of each Subscription Period, until cancelled. The Client may cancel at any time, without any
minimum notice period, by written notice to the Company, including by email. Cancellation stops all
future billing; the Services continue until the end of the current paid Subscription Period unless the
Client requests otherwise. Fees already paid are handled in accordance with the Refund Policy. The
Company may terminate the Agreement with immediate effect by written notice if the Client materially
breaches the Agreement, fails to pay amounts due within 15 days after suspension of the Services, or
requires work that is unlawful, deceptive, or unethical. - Refunds
Refunds and cancellations are governed by the Company’s Refund Policy, which is published on the
Website and incorporated into these Terms by reference. In summary: monthly fees are billed in
advance; once work on a Subscription Period has begun, refund requests are reviewed on a case-by-case
basis; and Third-Party Costs are non-refundable.
- Force Majeure
Neither party shall be liable for any failure or delay in performance caused by events beyond its
reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, governmental
action, epidemics, failures of the internet or utilities, or failures of third-party platforms. The affected
party shall notify the other party and resume performance as soon as reasonably practicable. Payment
obligations for Services already performed are not excused by this Section. - Governing Law and Dispute Resolution
These Terms and the Agreement are governed by and construed in accordance with the laws of India,
without regard to conflict-of-law principles. Subject to any mandatory consumer protections available to
the Client under the laws of its own jurisdiction, the courts at Udaipur, Rajasthan, India shall have
exclusive jurisdiction over any dispute arising out of or in connection with the Agreement. The parties
shall first attempt in good faith to resolve any dispute amicably through negotiation for a period of 30
days before commencing legal proceedings. Clients located outside India, including in the United States,
acknowledge that the Services are provided from India and that this Section applies to them. - Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that
provision shall be deleted or limited to the minimum extent necessary without affecting the remaining
provisions. These Terms, together with the documents referenced in them, constitute the entire
agreement between the parties in relation to the Services and supersede all prior agreements and
understandings. The Company may assign or subcontract its rights and obligations under the
Agreement, provided it remains responsible for the performance of the Services; the Client may not
assign the Agreement without the Company’s prior written consent. Failure to enforce any provision of
these Terms shall not constitute a waiver of that provision. Notices shall be given in writing by email to
the addresses stated in the order or on the Website. - Contact Information
ADHQ Solutions
54-55 Gandhi Nagar, Kalkamata Road, Pahada, Udaipur, Rajasthan 313001, India
Email: info@adhqsolutions.com
Phone: +1 323 431 9484
Website: https://adhqsolutions.com